TERMS OF SERVICE

Effective Date: June 6, 2026
Last Updated: June 6, 2026

Please read these Terms of Service (“Terms,” “Agreement”) carefully before accessing or using the website, platform, courses, or any other services (collectively, the “Services”) offered by Complify Learning, LLC (“Company,” “we,” “us,” or “our”), an Iowa limited liability company.

By accessing or using our Services, or by submitting any personal information in connection with a course completion certificate or course evaluation form, you (“User,” “you,” or “your”) agree to be legally bound by these Terms. If you do not agree to these Terms in their entirety, you must immediately discontinue use of our Services.

TABLE OF CONTENTS

1. Eligibility
2. Information We Collect From You
3. Description of Services
4. Purchases, Payments, and Billing
5. Refund and Cancellation Policy
6. Free Sample Courses
7. Intellectual Property Rights
8. License to Use Content
9. User-Generated Content
10. Prohibited Conduct
11. Educational Disclaimers and No Professional Advice
12. Certifications and Credentials
13. Privacy Policy
14. Third-Party Links and Services
15. DMCA and Copyright Infringement
16. Disclaimer of Warranties
17. Limitation of Liability
18. Indemnification
19. Dispute Resolution and Binding Arbitration
20. Class Action Waiver
21. Governing Law and Venue
22. Termination
23. Children’s Privacy (COPPA)
24. Accessibility
25. Modifications to These Terms
26. Entire Agreement and Severability
27. Contact Information

1. ELIGIBILITY

You must be at least eighteen (18) years of age to access our Services or submit personal information through any form on our platform. By using our Services, you represent and warrant that:

• You are at least 18 years of age;
• You have the legal capacity and authority to enter into this Agreement;
• You are not prohibited from using the Services under applicable law; and
• All information you submit to us — including your full name, organization (if provided), and email address — is accurate, current, and complete.

If you are submitting information on behalf of an organization, employer, or other legal entity, you represent and warrant that you have the authority to do so, and “you” shall refer to both you and the entity.

Users between the ages of thirteen (13) and seventeen (17) may only access the Services with the verifiable consent and active supervision of a parent or legal guardian who agrees to these Terms on the minor’s behalf. We do not knowingly permit users under 13 to access our Services or submit personal information. See Section 23 (Children’s Privacy) for more information.

2. INFORMATION WE COLLECT FROM YOU

2.1 No Account Required. Our Services do not require you to create a user account. Free sample courses are accessible without registration or login. Paid courses are accessible upon purchase.

2.2 Certificate and Evaluation Information. Upon completing a course (whether a free sample or a purchased course), you may be asked to provide the following information in order to generate your certificate of completion and/or to complete a course evaluation form:

• Full Name (required) — used to personalize your certificate of completion;
• Organization (optional) — may appear on your certificate if provided; and
• Email Address (required) — used to deliver your certificate and, if you consent, to send you information about additional courses or resources.

2.3 Accuracy of Information. You represent and warrant that all information you submit is truthful, accurate, and your own. You may not submit a false name, impersonate another person, or submit another individual’s email address without their consent. Certificates of completion are issued based solely on the information you provide; Complify Learning bears no responsibility for errors in certificates resulting from inaccurate information you submit.

2.4 Use of Information. The information you submit is collected, stored, and used in accordance with our Privacy Policy. We will not sell your personal information to third parties. If you provide your email address, you may receive communications from us; you may opt out at any time by using the unsubscribe link in any such email or by contacting us at [privacy@complifylearning.com].

2.5 Data Accuracy Disclaimer. We are not responsible for verifying the identity of individuals who submit certificate information. The issuance of a certificate of completion does not constitute independent verification that the named individual actually completed the course.

3. DESCRIPTION OF SERVICES

3.1 General. Complify Learning is an online training and education company that sells access to professional courses, training modules, instructional videos, downloadable materials, assessments, and certificates of completion (collectively, “Content”). We also offer a limited selection of free sample courses that allow prospective customers to evaluate the quality and format of our training before making a purchase. The specific courses, products, and services available may change from time to time at our sole discretion.

3.2 Paid Courses. The majority of our course catalog is available for purchase. Access to paid courses is granted upon completion of a purchase transaction and is subject to the payment, refund, and license terms set forth in these Terms.

3.3 Free Sample Courses. Certain courses are made available at no charge solely as representative samples to help prospective customers evaluate our training offerings. Free sample courses are provided as a courtesy and are subject to the same use restrictions as paid courses. See Section 6 for additional terms applicable to free sample courses.

3.4 Service Availability. We make reasonable efforts to ensure the Services are available on a continuous basis; however, we do not guarantee uninterrupted access. The Services may be temporarily unavailable due to scheduled maintenance, upgrades, technical failures, or events beyond our control. We shall not be liable for any interruption, suspension, or discontinuation of the Services.

3.5 Changes to Services. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

4. PURCHASES, PAYMENTS, AND BILLING

4.1 Pricing. All prices for paid courses and other products are displayed in U.S. Dollars (USD) on the applicable product page at the time of purchase. We reserve the right to change pricing at any time. Any price change will not affect purchases already completed.

4.2 Payment Methods. We accept the payment methods listed at checkout. By submitting payment information, you represent that you are authorized to use the payment method provided and authorize us (or our payment processor) to charge the applicable fees.

4.3 Payment Processing. Payments are processed by third-party payment processors. We do not store your full payment card information on our servers. Your use of third-party payment processors is subject to their respective terms of service and privacy policies.

4.4 Taxes. You are responsible for any applicable sales taxes, use taxes, value-added taxes (VAT), or other governmental charges associated with your purchase. Where required by law, we will collect and remit such taxes.

4.5 Organizational and Bulk Purchases. Customers purchasing on behalf of an organization, employer, or group should contact us at sales@complifylearning.com to discuss volume pricing, institutional licensing, and invoicing options.

4.6 Failed Payments. If a payment fails, we reserve the right to suspend access to the applicable course or content until payment is received in full.

5. REFUND AND CANCELLATION POLICY

5.1 Satisfaction Guarantee. We offer a [30]-day money-back guarantee on individual paid course purchases. If you are not satisfied, you may request a full refund within [30] days of the original purchase date, provided you have not completed more than [20]% of the course content. Refund requests must be submitted to support@complifylearning.com.

5.2 Refund Ineligibility. Refunds will not be issued in the following circumstances:

• Requests submitted after the applicable refund period;
• Courses where more than [20]% of the content has been accessed or completed;
• Downloadable materials that have been accessed or downloaded;
• Purchases made under a promotional or discounted price, unless otherwise stated at the time of sale;
• Organizational or bulk license purchases, which are subject to the refund terms negotiated at time of sale.

5.3 Processing Time. Approved refunds will be processed to your original payment method within [5–10] business days. Processing times may vary depending on your financial institution.

5.4 State and Jurisdictional Rights. Nothing in this Section limits any refund rights you may have under applicable state or local consumer protection laws.

6. FREE SAMPLE COURSES

6.1 Purpose. Free sample courses are provided solely to allow prospective customers to preview the format, quality, and style of Complify Learning’s paid training offerings. They are not intended as standalone training products.

6.2 No Refunds Applicable. Because free sample courses are provided at no charge, no refund rights apply to them.

6.3 Same Use Restrictions. All intellectual property, license, and prohibited conduct provisions in these Terms apply equally to free sample courses. Free access does not grant any additional rights to copy, distribute, or repurpose course content.

6.4 Certificate of Completion. Upon completing a free sample course and submitting your name, organization (optional), and email address, you may receive a certificate of completion. Such a certificate reflects only your completion of a sample course and carries the same limitations described in Section 12.

6.5 Availability. We reserve the right to add, remove, or modify free sample courses at any time and without notice.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Ownership. All content on the Services, including but not limited to text, graphics, logos, images, audio clips, video, data, software, course materials, assessments, quizzes, downloadable files, and the compilation thereof (collectively, “Company Content”), is the exclusive property of Complify Learning or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Trademarks. The name “Complify Learning,” the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Complify Learning or its affiliates. You may not use such marks without the prior written permission of the Company.

7.3 Reserved Rights. All rights not expressly granted in these Terms are reserved by the Company.

8. LICENSE TO USE CONTENT

8.1 Limited License. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Company Content solely for your personal, non-commercial educational purposes.

8.2 Restrictions. You expressly agree that you will not:

• Copy, reproduce, distribute, republish, download, display, post, transmit, or sell any Company Content in any form or by any means;
• Modify, translate, adapt, or create derivative works based on the Company Content;
• Reverse engineer, decompile, or disassemble any software component of the Services;
• Remove or alter any copyright, trademark, or other proprietary notices;
• Use any Company Content for any commercial purpose or for any public display;
• Use screen recording, automated tools, bots, or any other method to capture, download, or harvest course content;
• Share, transfer, or resell access to the Services or course content to any third party.

8.3 Feedback. If you provide us with any feedback, suggestions, or ideas regarding our Services (“Feedback”), you grant us an irrevocable, perpetual, royalty-free, worldwide license to use, reproduce, modify, and incorporate such Feedback into our Services without any obligation to you.

9. USER-GENERATED CONTENT

9.1 User Submissions. Our Services may allow you to post, upload, submit, or share comments, reviews, forum posts, questions, or other content (“User Content”). You retain ownership of your User Content; however, by submitting User Content, you grant Complify Learning a worldwide, non-exclusive, royalty-free, sublicensable, perpetual license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with the Services.

9.2 Content Standards. You represent and warrant that your User Content: (a) does not infringe any third-party intellectual property rights; (b) is not defamatory, obscene, harassing, threatening, or otherwise unlawful; (c) does not contain viruses or other harmful code; and (d) complies with all applicable laws and regulations.

9.3 Right to Remove. We reserve the right, but have no obligation, to review, edit, or remove any User Content at our sole discretion and without notice.

10. PROHIBITED CONDUCT

You agree not to use the Services to:

• Violate any applicable federal, state, local, or international law or regulation;
• Transmit any unsolicited or unauthorized advertising or promotional material (spam);
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Engage in any conduct that restricts or inhibits any other user’s use of the Services;
• Introduce any viruses, Trojan horses, worms, or other malicious code;
• Attempt to gain unauthorized access to any portion of the Services or any other system connected to the Services;
• Use any robot, spider, scraper, or automated means to access the Services;
• Circumvent, disable, or interfere with security features of the Services or features that prevent or restrict use or copying of content;
• Use the Services in any manner that could disable, overburden, or impair the Services;
• Collect or harvest any personally identifiable information from other users without their consent.

Violation of any of the foregoing may result in immediate blocking of your access to the Services and may subject you to civil or criminal liability.

11. EDUCATIONAL DISCLAIMERS AND NO PROFESSIONAL ADVICE

11.1 Educational Purposes Only. All content provided through the Services is for general educational and informational purposes only. The Company Content does not constitute, and should not be construed as, professional advice of any kind, including but not limited to legal, medical, financial, psychological, accounting, or other licensed professional advice.

11.2 No Professional Relationship. Access to or completion of any course or other content through our Services does not create any professional-client, attorney-client, doctor-patient, therapist-patient, or other professional relationship between you and Complify Learning or any instructor, contributor, or expert featured on the platform.

11.3 Consult a Professional. You should always seek the advice of a qualified licensed professional before making decisions based on information you obtain through our Services. Reliance on any information provided through the Services is solely at your own risk.

11.4 No Guarantees of Outcomes. We make no representations or warranties that completing any course or training will result in any particular career outcome, income level, certification, licensure, promotion, or other specific result. Individual outcomes vary and depend on many factors outside our control.

11.5 Accuracy of Content. While we strive to provide accurate and up-to-date information, we make no representation or warranty as to the completeness, accuracy, timeliness, or fitness for any purpose of any course content. Laws, regulations, best practices, and industry standards change frequently; content may not reflect the most current developments.

12. CERTIFICATIONS AND CREDENTIALS

12.1 Certificates of Completion. Upon successfully completing a course and voluntarily submitting your full name, organization (optional), and email address, you may receive a personalized digital certificate of completion. Any such certificate indicates only that you represented to us that you completed the applicable course; it does not constitute a license, certification, accreditation, endorsement, or qualification recognized by any governmental body, licensing board, professional association, or employer unless expressly and specifically stated otherwise in the course description.

12.2 Certificate Information. Certificates are generated using the name and organization information you provide. You are solely responsible for ensuring that the information you submit is accurate. Complify Learning does not independently verify the identity of certificate recipients and bears no liability for certificates issued based on inaccurate or fraudulent information submitted by a user.

12.3 Course Evaluation Forms. You may be asked to complete a voluntary course evaluation form after finishing a course. Your responses may be used to improve our Services, and aggregate or anonymized feedback may be shared publicly. Individually identifiable responses will be handled in accordance with our Privacy Policy.

12.4 Accreditation Status. Complify Learning [is / is not] accredited by [accrediting body, if applicable]. The accreditation status of individual courses is disclosed on the applicable course page. We expressly disclaim any implication that our courses satisfy any continuing education, professional licensing, regulatory, or employer requirement unless specifically stated.

12.5 Regulatory Requirements. It is your sole responsibility to verify whether any course satisfies any regulatory, licensing, or employer continuing education requirements applicable to you before enrolling.

13. PRIVACY POLICY

Your use of the Services is also governed by our Privacy Policy, which is incorporated herein by reference. By using the Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy. Please review our Privacy Policy carefully.

14. THIRD-PARTY LINKS AND SERVICES

14.1 Third-Party Links. The Services may contain links to third-party websites, platforms, or resources. Such links are provided solely for your convenience. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party websites is entirely at your own risk.

14.2 Third-Party Integrations. The Services may integrate with or rely upon third-party service providers (e.g., payment processors, video hosting platforms, email providers). Your use of such third-party services is subject to their respective terms of service and privacy policies. We are not responsible for any acts or omissions of such third parties.

15. DMCA AND COPYRIGHT INFRINGEMENT

15.1 DMCA Policy. We respect intellectual property rights and expect our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (17 U.S.C. § 512) (“DMCA”), we will respond promptly to claims of copyright infringement committed using our Services.

15.2 Designated Agent. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated DMCA agent with the following information in writing:

• A physical or electronic signature of the copyright owner or authorized agent;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;
• Your contact information, including name, address, telephone number, and email address;
• A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notification is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the copyright owner.

DMCA notices must be sent to:
Complify Learning, LLC — DMCA Agent
1320 Hickory Ridge Dr, Marion, Iowa 52302
Email: [dmca@complifylearning.com]

15.3 Counter-Notification. If you believe your content was removed in error, you may submit a counter-notification in accordance with 17 U.S.C. § 512(g). Repeat infringers will have their access to the Services blocked.

16. DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPLIFY LEARNING EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED;
• WARRANTIES AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT.

Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the foregoing exclusions apply to the fullest extent permitted by applicable law.

17. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPLIFY LEARNING, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL;
• COST OF SUBSTITUTE GOODS OR SERVICES;
• ANY MATTER BEYOND OUR REASONABLE CONTROL;

ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF COMPLIFY LEARNING TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO COMPLIFY LEARNING IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages. In such jurisdictions, the foregoing limitations apply to the fullest extent permitted by law.

18. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Complify Learning and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Services;
• Your User Content;
• Your violation of any third-party rights, including intellectual property rights; or
• Your violation of any applicable law or regulation.

We reserve the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims.

19. DISPUTE RESOLUTION AND BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

19.1 Informal Resolution. Before initiating formal dispute proceedings, you agree to first contact us at [legal@complifylearning.com] and provide a written description of the dispute, the harm suffered, and the relief sought. We will attempt to resolve the dispute informally within sixty (60) days of receipt.

19.2 Binding Arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services (including questions of arbitrability) shall be settled by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (available at www.adr.org), except as otherwise provided herein. The arbitration shall be conducted in Iowa, or, at your election, by telephone or video conference.

19.3 Arbitrator Authority. The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration and may award any relief that a court could award, subject to the limitations set forth in these Terms. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

19.4 Costs. Filing fees and arbitrator compensation shall be allocated in accordance with the AAA Consumer Arbitration Rules. For claims of $10,000 or less, the Company will pay all AAA filing and arbitrator fees unless the arbitrator determines the claim is frivolous.

19.5 Exceptions. Either party may bring an individual action in small claims court for disputes within the court’s jurisdiction. Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights.

19.6 Opt-Out. You may opt out of this arbitration agreement by sending written notice to [legal@complifylearning.com] within thirty (30) days of first using our Services. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.

20. CLASS ACTION WAIVER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND COMPLIFY LEARNING AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING.

If a court determines that this class action waiver is unenforceable as to a particular claim, then only that claim shall proceed in court and all other claims shall remain subject to arbitration.

21. GOVERNING LAW AND VENUE

These Terms and any dispute arising hereunder shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict-of-law provisions. To the extent that any action proceeds in court rather than arbitration, you and Complify Learning consent to the exclusive personal jurisdiction and venue of the state and federal courts located in the State of Iowa, and waive any objection to such jurisdiction and venue.

22. SUSPENSION OF ACCESS

22.1 No Account to Terminate. Because our Services do not require user accounts, there is no account to terminate. However, we reserve the right to restrict or block your access to the Services at any time, without prior notice or liability, if:

• You breach any provision of these Terms;
• We are required to do so by applicable law; or
• We elect to modify, suspend, or discontinue the Services.

22.2 Data Deletion Requests. If you wish to request deletion of personal information you submitted (such as your name, organization, or email address), you may contact us at [privacy@complifylearning.com]. We will process your request in accordance with our Privacy Policy and applicable law.

22.3 Survival. Any provisions of these Terms that by their nature should survive cessation of access shall survive, including Sections 7, 11, 16, 17, 18, 19, 20, and 21.

23. CHILDREN’S PRIVACY (COPPA)

Our Services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at [privacy@complifylearning.com]. We will take prompt steps to delete such information. If we discover that we have inadvertently collected personal information from a child under 13, we will delete it as quickly as practicable. Use of the Services by children between the ages of 13 and 17 requires verifiable parental consent as described in Section 1.

24. ACCESSIBILITY

We are committed to ensuring our Services are accessible to individuals with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you experience any accessibility barriers, please contact us at [accessibility@complifylearning.com] and we will work to provide the information or service in an alternative format.

25. MODIFICATIONS TO THESE TERMS

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by: (a) sending an email to any email address you have provided to us, if applicable; (b) posting a prominent notice on our website; and/or (c) updating the “Last Updated” date at the top of these Terms.

Your continued use of the Services after the effective date of any modifications constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Services.

26. ENTIRE AGREEMENT AND SEVERABILITY

26.1 Entire Agreement. These Terms, together with our Privacy Policy, Cookie Policy, and any other policies or agreements expressly incorporated herein, constitute the entire agreement between you and Complify Learning with respect to the Services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties.

26.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

26.3 Waiver. No waiver by Complify Learning of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition, and any failure to assert a right or provision shall not constitute a waiver of such right or provision.

26.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

26.5 Force Majeure. We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, labor disputes, governmental action, internet or telecommunications failures, or power outages.

26.6 No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties hereto.

26.7 Headings. Section headings in these Terms are for convenience only and have no legal or contractual effect.

27. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms, please contact us:

Complify Learning, LLC
Attn: Legal Department
1320 Hickory Ridge Dr
Marion, Iowa 52302
Email: legal@complifylearning.com
Phone: (480) 773-1390
Hours: Monday–Friday, 9:00 AM–5:00 PM CT

These Terms of Service were last updated on June 6, 2026. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

NOTICE TO USERS: These Terms contain an arbitration clause and class action waiver (Sections 19–20) that affect your legal rights. Please read them carefully.